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Testimonials from a few of our Customers

4/12/13

John,
Thank you for the vest. Fits well. 
Very good service.

Steven

3/22/13

Aloha,
I received my new jacket today...awesome! Super high quality and an amazing price. I had been contemplating buying a Barbour but just couldn't justify the cost.
While I've never seen a Barbour, I can't imagine the quality could be any better. Can't wait to go for a ride!

Mahalo,
Victor

3/10/13

Thank you,
Your immediate response is appreciated. This level of customer service is refreshing. We have ordered the Utility Bag for my wife and if it's as good as we think it will be, there are several other items we will purchase as well.

Thanks again
Mark H.

3/8/13

John,
This parcel arrived today - amazingly fast
thanks & the hat fits/looks great.

Paul

3/4/13

Thanks for getting it to me quickly.
Looks great.

Regards,
Jon

3/4/13

Hi Capt John,
GREAT customer service! I will check out the rest of your sight and see what else I need.
Thanx again for changing the xs to XL! Any other recommendations on conceal carry gear?

Bye
Richard H.

2/25/13

Hi Capt John,
The parcel arrived yesterday morning…all fine.
Thank you very much for the excellent service.  

Jennifer C.

2/15/13

Good Morning,
Received my jacket and could not be more pleased with the quality and speedy shipping.
Thank you very much.  

Deanna

2/12/13

Hello!
Today we received the jacket, Size approached, great jacket and super fast shipping!
Thank you very much.

Sincerely,
Svetlana

2/11/13

just received my jacket so much worth the wait thank you very much!

Thank you,
Jeff K.

1/14/13

Got my hat, I love it! Perfect for this amazingly cold weather!

Thank you,
Terry C.

1/10/13

Hi Capn,
The bags showed up today. Well worth the wait, thanks.

Doug

1/9/13

Found the package on my porch last night.
Thanks for the great service and response.

Mark L.

1/7/13

Ok I just ordered a jacket for me too!
I'm thrilled my son found your site!

Allison B.

12/25/12

Sir,
Package was received.  Very impressed with both items.  Well worth the wait.

Thanks again.
Don R

12/12/12

Thanks for the reply.
I love the look of that stuff. I could see buying one every month or so and collecting it all.

Sincerely,
Doug

11/27/12

Thanks John,
You're a decent guy and I appreciate it. I wouldn't hesitate to order from you guys again 

Linda

11/21/12

Thank you!!
Great customer service….much appreciated !

~Annette

10/13/12

Hi John,
Hat successfully picked up yesterday ...and is awesome!  
Thanks for going above and beyond to get it there.

Cheers,
Steve G.

10/13/12

Hi John,
I received my hat this morning........ wow... it's so beautiful & I'm loving this style & color. Fits good too, so needless to say that I am extremely happy (it's been on my head ever since I received it!!!) 
I'll be sure to let everyone know where I got this beauty.
Thanks for the wonderful service all around.

Mimi A.

10/6/12

Capt. John,
Vest arrived today, Saturday, and I'm LOOKING GOOD.....   THANK YOU....  
I've got a coupleof friends that might be interested, so I'll be showing it off in the next few weeks as the weather turns colder down here....

Thanks Again,
      Bob E.

10/1/12

Capt. John,
Got the Akubra today, Captain.  A beautiful hat, the Cattleman, it'll join my 25-year-old Snowy River. 
Thanks for your excellent service. 
We'll probably do business again.

Dave

6/23/12

Dear Capt. John,
My sister in law got the vest already.
I want to thank you, and I am hoping to do business with you again.
God bless and more power.

Norman L.

3/29/12

Capt. John
Just got my vest, LOVE IT. My dad would also love it, I'll give him a call tonight and recommend it, thanks!

Brian J.

3/6/12

Hey Capt. John
My Kakadu 4J02 Workhorse jacket came in.  Thanks for the quick ship.  The coat is great.  I'll recommend friends to you guys.  Great Service, Great Customer Support, Amazing Prices.

Thanks,
Mark

1/27/12

Thank You Capt John!!
Thats fantastic service,you can bet your bottom dollar I will be getting some of your shirts this spring.
PS
      I have a horse farm up here in Owen Sound Ontario,I am very hard on my clothing and I know it,What I have put this coat throught in the last month ,most don't do in a year,and all i did last week was dunk it in a clean water trough ,hung it up,next day it was ready for another beating and it looks AWSOME.This is the stuff I need.              We will do our best to keep the snow up here for ya.  

Matt and Carla
Owen Sound Ontario 

12/24/11

Capt John,
Received the order. Great hat!  Will be ordering more stuff soon. 

Chris S.
Louisville, Kentucky 

12/19/11

Capt John,
Got the coat,  Exceeds expectations.  I really like the tight fit around the waist. 

Tom Q.
Columbia, SC 

11/17/11

Captain Jack,
You guys outdid yourselves this time........ all three items came today and they all are perfect...... the terrific shirt, the outlandish hat (love it) and the bag.  Thank you so much for your expediting them to me.  I'll need a black western hat too..... so give me a few  to take a look and I'll be ordering soon. 

Lifetime customer
Bill K  

11/16/11

Captain Jack,
Thank you so much for your great service...... just paid the bill and am excited to receive the goods in the mail.  I still need another black hat.... so I will get back to you soon.

Respectfully
Bill K  

8/22/11

Capt. John,
All I can say is "Wow!"
This is now my fourth Akubra and they are incredible hats!
I already had a black Squatter that I bought from a fellow collector. It was virtually unworn when I got it and it is a great hat, but the brim to crown ratio on this gray one is even better.
I am a real fan of '40s movies, fashions, etc. and this hat looks like it just stepped out of a film noir set.
The Bushman is still the greatest, but this Squatter takes a narrow second.

Thanks for your kind service and the great hat,
Chuck S.
Kansas

7/21/11

Capt. John,
Wow!
What a great hat!
The Bushman got here and all I can say is, I wish they came in other colors, because I'd order one.

Thanks for your help and service. This is a terrific hat.
Chuck S.
Kansas

7/16/11

Hello,
I received the shipment today. Both me and my friends are impressed with the coat, and it seems like it will suit my needs perfectly.

Thank you!
Andrew

7/13/11

Dear Capt John ,
Received the jacket today and what a great piece of kit it is .
Thanks for all your attention .

Regards,
I.G.

4/30/11

Capt. John,
Got home from work today and your brown box was waiting for me :) The hat is GREAT !! Love the color! As usual, Akubra's fine, fine quality.

Thanks for your excellent service,
Michael H.

4/28/11

Hi John,
I would just like to say I am over the moon with them and very much worth the wait , my good word will be going round the uk about your site !!! the quality is amazing ! and also your customer care contact has been second to none which is a pleasure these days . MANY MANY THANKS !. I look forward to purchases in the future with your company,And as im a hairdresser in my own business word will get round how great your site is .

Kind regards,
Eve

4/3/11

Hi,
I received the backpack today and it is perfect- my daughter loves it!
Thanks and I will probably be ordering another bag for me.

Thanks,
Tamara H.

2/11/11

Hello again,
Never mind my previous email, the jacket just arrived. It was worth the wait. I am really enjoying my new Kakadu jacket. I really like the look and function.

Thanks,
Robert M.

1/31/11

Hi,
I received my Kakadu backpack today and am very happy with it and the service you provided.

Thanks,
Laurie

1/20/11

Capt. John.....all I can say is one thing, YOU ROCK !!!
Thank you for your prompt attention. I have enjoyed working with you, as you have handled this sale very professionally. The company, if not owned by you, has a great asset to which they should be honored to have you among their team.
I will ship the box back to the address you have provided by Monday, next week. Ohio has been hit heavily with snow and prevents much travel.
Thank you, once again, for all you have done. I will certainly do business with you and this company in the future and will not hesitate to refer others to you as well.

Kindest regards,
~Penny O.~

1/12/11

Capt. John,

We received the jacket and my husband is very happy with it.

Thanks so much, Christy

9/17/10

Thank you John,

I really appreciate it and love the service.
I will definitely be ordering more from you.

A. P.

8/11/10

Capt. John,

Your awesome.
Thank you very much for the great customer service. It's rare these days and it's the reason I didn't cancel my order.

Angie R.

8/3/10

Capt. John
Got my bag today - absolutely love it. LOVE IT ! ! ! ! thank you.


Marcia K.

2/27/10

CuChullaine and Basha O'Reilly have each bought the appropriately named "Long Rider" coat by Kakadu. As these pictures of Basha show, it can be worn long or short, or transformed into chaps. While we haven't tested this coat in the field, we believe it has great potential for Long Riders wherever they are. We bought them from Kakadutrader.com This '3 in 1' multi functional waterproof oilskin coat has cowhide storm collar & rein guards, deep double stacked patch pockets, removable cape, storm collar tab, snap closure covered by large snap down storm placket, drawcord waist, adjustable cuffs. A series of strong snaps transforms the full-length coat into a 3/4 length jacket or chaps. Equally importantly, unlike tight raincoats, this one is loose enough to allow you to move easily in the saddle, and long enough to prevent rain getting into your boots!



CuChullaine and Basha O'Reilly of The Long Riders' Guild

2/28/10

These gloves are great! I have never before found warm and waterproof gloves for riding in the pouring rain. But you do need to have long sleeves on your coat or jacket, otherwise after several hours the rain will seep under the cuffs of these gloves.



Katie Allen of The Long Riders' Guild

2/24/10

Capt John
Ok so I wanted to thank you guys for being so awesome helping me with my order. It came today and the Nelson jacket looks and feels great.
You guys' customer service is top notch and I will definitely forward anybody I can towards your business.
Thanks so much.
Matt H.

2/7/10

Hello,

I received the jacket this past week (it's already my favorite jacket ever!),

Thank you,
Seth S.

03/17/09

Capt. Allen,

I just received the Gunner's Coat, and it is excellent. I am very happy with it, the amount of detail and quality is very pleasing. And it arrived in record time - very fast delivery. I'll be sure to recommend your company every chance I get.
I first saw this coat on another website, or a coat very much like it, for $160. I'm pretty good on the web and was able to find your website in a matter of minutes, and your price was much better. Thanks for your help, and I'll be ordering again from you very soon.

Brooks W.


03/25/09

Capt. Allen,

Thanks for taking the extra time and effort. It is much appreciated, and I hope you reap the rewards of your good business practices.

Sincerely,
Kevin


11/12/09

John,

The coat just arrived - this is an incredible coat! There are 'way more design features than the other one, & it looks great as well. Thank you!
If you have mailing lists for catalogues, please add my name; also, do you have a couple business cards you could mail to me?
Thanks again,

~ Matthew

11/21/09

Good evening Capt. John,

Just wanted to let you know that I received my jacket today. It is exactly what I wanted. I wanted to take te time to say thank you, and that I look forward to doing more business with you in the future. I really appreciate you changing the order for me, especially since it was due to my own mistake.
I also appreciate your prompt reply to my inquiry regarding the correction, and the estimated time of its arrival.
Again, Thank you so very much. Its great to know that top notch customer service is not dead, or farmed out to a foriegn country.

Travis M.


12/2/09

Capt. John,

Great!!!
Also received the Double Bay Jacket yesterday and am very pleased.

Thanks again,
Steve

12/6/09

Hello again,

I have now received the package, and everything is just fine. Thank you for working through the issues at hand, the Rhino bag is exactly what I thought. I will certainly order more products from you!

Sincerely,
Thom L.

12/7/09

I really appreciate this...I like how you do business,
Thank you.

John F.

12/28/09

Received hat , what a great hat !!
The fit is perfect see you in the future.

Diane G.

12/28/09

Dear Capt John
We are at last very pleased with the hat we received today
Gabriel is very excited that it is made in Australia and a way better quality hat in his opinion

Thanks again,
Tom

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